Shipping Policy
Thank you for shopping at Haky Smart Gadgets! We are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy below to understand our procedures and timelines.
1. Shipping Destinations
We currently ship to addresses within India.
We do not ship to P.O. Boxes, remote areas, or locations with restricted courier access. If your address falls under these categories, please contact our support team for assistance before placing your order.
2. Shipping Methods & Carriers
We partner with trusted courier services such as St Courier and French Courier to ensure reliable delivery.
Shipping method depends on destination, weight, and size of items. You’ll see available options and estimated delivery times during checkout.
3. Shipping Costs
We offer free shipping on orders above ₹499. For orders below ₹499, standard shipping charges will apply.
4. Order Processing and Delivery Times
Handling Time: Orders are typically processed within 2–4 business days.
Transit Time: Once shipped, delivery within India usually takes 14–16 business days.
Estimated Delivery Time: The total estimated time from order confirmation to delivery is 18–20 business days.
Order Cut-off Time: Orders placed after 5:00 PM IST will be processed on the next business day.
5. Order Tracking
After your order ships, you’ll receive a confirmation email with your tracking number and link.
Please allow 24–48 hours for tracking info to appear on the courier’s website.
6. Delivery Issues
Ensure your shipping address is accurate and complete. We are not responsible for delays or non-delivery due to incorrect/incomplete addresses or shipments to remote areas.
For delivery issues, contact us at:
📧 contact@hakysmartgadgets.in
📞 +91 95003 25785
We’ll coordinate with carriers to resolve issues quickly.
7. Lost or Damaged Shipments
Report lost or damaged shipments within 48 hours of receipt.
Provide order number, details, and photos if applicable.
We’ll work with the carrier to arrange replacements or refunds.
8. Contact Us
For any questions:
📧 contact@hakysmartgadgets.in
📞 +91 4214102307
Business Hours:
Monday – Friday: 10:00 AM – 5:00 PM (IST)
Saturday: 10:00 AM – 4:00 PM (IST)
Sunday: Closed
Address:
Rahmath nagar, Thuvarankurichy, Tiruchirappalli – 621314, Tamilnadu, India